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Nearly 90% of shoppers say the experience matters just as much as the product. Cylindo powers immersive experiences that drive up to 80% more engagement and 40% more page views.
Join David Kohn, eCommerce Expert, to learn how the biggest DTC furniture brands are turning better experiences into more conversions.
What You’ll Learn:
• The latest trends shaping how customers shop
• Why more page views and longer dwell times signal higher intent and how to act on it
• How top DTC brands like Room & Board and Joybird deliver a better shopping experience without overcomplicating content management
AGENDA:
- Hear the most up-to-date industry insights on how customers want to engage with DTC furniture brands in 2025
- Learn how an increase in page views and dwell time can translate into higher conversion rates
- Understand how the most successful DTC brands balance online customer experience with slick content management
Meet the Speakers
David Kohn is a former eCommerce Director who now operates as a Non Exec Director and Advisor to retailers and technology companies. His retail career ranged through strategy, buying, marketing and eCommerce, and he worked for a string of well-known high street names including WHSmith, Snow+Rock Group, Waterstones and, most recently, Heal’s furniture. He has written for Internet Retailing and recorded three podcast series on the theme of multichannel success. He’s also a published author, having recently written a book about The Olympic Games.
Daniel Mott is a seasoned Customer Success leader with over a decade of experience working with some of the world’s most recognized brands. He specializes in driving digital transformation and AI-powered initiatives that enhance ecommerce, marketing, and creative teams’ capabilities. Currently, Daniel serves as Head of Customer Success, EMEA at Chaos, where he focuses on scaling teams, improving customer retention, and ensuring clients realize maximum value from their technology investments. Before joining Chaos, Daniel was VP of Customer Success & Services at Fastr and Director of Customer Success at Zmags, where he helped businesses craft engaging digital experiences that boost customer engagement and revenue. Additionally, Daniel co-founded Curfew Grooming, an ecommerce venture that combines innovative go-to-market strategies with advocacy for men’s mental health. He thrives in fast-paced SaaS environments and is passionate about mentoring teams and driving growth through technology.